Help Center
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What paper stock do you print on?
Our Business Cards, Postcards, Rackcards, Press Kit, Bookmarks, Tent Cards and Collector Cards are printed on 14-point glossy card stock with UV coating (lamination) on the color side(s). All other products are printed on 100 lb gloss book stock with UV coating on both sides. UV Coating is writable.
What kind of presses do you use?
We use KBA, Heidelberg sheet-fed presses with an aqueous coater and UV coater.
What kind of inks do you use?
All of our products are printed with four-color inks: (Cyan, Magenta, Yellow, and Black). Color density less than 15% may not print. We are proud to be one of the only Green printers In California. NO VOC.
What line screen do you print with?
We print with a 200 line screen (Lines Per Inch).
Can I request spot color?
Yes. Please check 'custom order'.
What kinds of varnishes (coatings) do you use?
We finish all of our products with a aqueous coating or a UV coating.
Can you score and fold my card?
Yes. In most cases we can score and fold your order at the rate of $30 for set up and $30 per 1000 (due to limitations of our bindery process).
When preparing press-ready digital files, what size should I build my file to be?
Please build your press-ready digital files to bleed size by adding 0 .1" dimension for business cards and postcards, and 0.125" for all other products.
Can I cancel or change my order?
Yes, you can cancel your order prior to approval via email, or by calling us toll-free at 1-877-313-9930. If you cancel your order after it has been approved a customer service representative may inform you of a cancellation charge(s), depending on the stage of the order. If a job is canceled, any labor hours (proofs, graphic design, etc.) or administrative fees (credit card fees, etc.) will be subtracted from your refund (15%-30% of total transaction). Once the order has been approved and placed successfully, no refunds can be issued for any Graphic Design services.
